Shipping and Returns

SHIPPING FORMS AND DELIVERY

 

226ers eShop only allows sale in those countries where it has distribution or possibility of messenger delivery. If the system notifies that we cannot sell in your country, get in touch with us so that we can see how we can help you.

For shipments outside the European Union and UK, delivery deadlines may vary according to the country of destination. The client will be responsible for tariffs, fees or taxes applicable to their country, which are not included in shipping costs. Previously see any questions with our team on onlineords@226ers.com.

The calculation of shipping costs occurs dynamically depending on the products you have in your purchase basket, and your shipping address.

Shipping expenses are free when the total order exceeds the following quantities:

Spain:

• Peninsula and Balearic Islands: € 50
• Canary Islands: € 60

 

France: 80 €.

Europe : 100€

For countries not belonging to the European Union, they will be sent with the DAP Incoterm (Delivery at Place), the client will take care of the tariffs or taxes that may cause. 

In United Kingdom, It is guaranteed that all orders below € 150 or 135GBP are excluded from paying tariffs or taxes.

Shipments may suffer delays in delivery in Christmas season, summer or local parties (May 1 to 5).

In the case of not being responsible for receiving the package in the indicated delivery address, a notice will be left with a telephone number to be called to confirm what time the merchandise can deliver. The transport agency will keep your package in its stores approximately 10/12 days before proceeding to our facilities.

If you do not receive your purchase at the estimated time you should contact the customer service through the form enabled in the store itself. From the moment we receive your notification we will carry out the appropriate efforts to find out why you have not received it in the agreed time.

Returns

If in the request received you find a defective product you must contact you by sending an e-mail to onlineorders@226ers.com, either through the contact form of the online store.

It is the customer's responsibility to provide correct shipping data and be available at the indicated address for the reception of the package. If the order cannot be delivered due to an error in the information provided, the additional costs will be borne by the client.

You can return the product whenever you communicate your intention within fourteen (14) days of having received the order and whenever you keep your packaging in optimal state. For clothing and accessories, the deadline is 30 days from shipping. To do this you must contact us by the media already described.

The shipping deadlines for their return are:

• 30 days From your shipment for clothes and accessories. (You can't return products such as drums, shaker or socks.) 
• 14 days From its shipment for nutritious products.

Orders made from December 13 to January 4, the return deadline is extended until January 31.

Changes or returns of clothing

The clothes that want to return or change must always wear the label. If the label is not in the garment received, neither the change will be made for another garment nor the return of the money.

To do this you must contact us by the media already described, or from their profile account \ "My account - Returns\".

In case of withdrawal of the product, change of size or defects of the same, 226ers will take charge of the shipping costs of the return. You can request to replace it, replace it with other items or the reimbursement of the total amount of the purchase.

In accordance with the law, you will have a period of fourteen (14) days from the date of receipt of the products (or the last product if there were several products in the same order and you receive it separately) to exercise the right of withdrawal without having to justify the reasons or pay penalties, you must only assume the expenses of sending the return, being an indispensable requirement that you refer your communication before the end of the end of the term. The communication must be done to the following email: A onlineords@226ers.com. At the end of these return policies you will find the form to exercise your right to withdrawal.

However, the merchandise must be in perfect condition, but despite this you want to return it, you must send the product in its original packaging and in perfect condition. The expenses caused by the return will not be borne by 226ers. Shipments will be made at 226ers Sports Things, SL. Industrial Polygon Cotes Baixes. Carrer C, nº8. CP 03804 of Alcoy.

The clothes that want to return or change must always wear the label. If the label is not in the garment received, neither the change will be made for another garment nor the return of the money.

Refund policy

The reimbursements will be made using the same payment method used in the purchase, unless expressly indicated by the customer. Once the return and confirmed the product of the product is processed, the reimbursement will be reimbursed within [x] business days. In case of partial return, initial shipping costs will not be reimbursed.

Customer service

If you have doubts about your order, delivery deadlines or returns, you can contact us by email to onlineords@226ers.com.

 

Withdrawal form model

(You should only complete and send this form if you want to give up the contract)

- To the attention of 226ers Sports Things, S.L., with CIF B54511670, direction in Industrial Polygon Cotes Baixes. Carrer C, nº8. CP 03804 of Alcoy, province of Alicante in Spain and mail onlineords@226ers.com:

- For this I communicate/communicate (*) that I give up from me/we give up our (*) sales contract of the following good/provision of the following service (*)

- Order the/received (*)

- Consumer name and user or consumers and users

- Consumer and user domicile of consumers and users

- Consumer signing and user or users (only if this form is presented on paper)

- Date

Update: December 2024